Madrid
HUMANA Vintage
0.47
0.47
Overview
Come to our store on Calle de Atocha, 68 and find the best second-hand fashion, because the most sustainable piece is the one already made. In HUMANA stores in Madrid, you'll discover second-hand fashion of all kinds, vintage and for the whole family, from women's, men's, children's clothing, shoes, to accessories and home textiles. With your purchases and textile donations, you contribute to protecting the environment through reutilization and obtaining resources for our social programs. You collaborate with the international cooperation programs of the Foundation, whose goals are to promote the progress of rural communities in Southern countries, as well as their local support projects in Spain.
Features
Credit cards
Debit cards
NFC mobile payments
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Quick visit
Identifies as women-owned
Identifies as women-owned
Used goods
Accepts donations
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The reviewed location offers a mixed experience, but overall it seems to be a great place for those looking for second-hand fashion. The store has a wide variety of items, including women's, men's, children's clothing, shoes, accessories, and home textiles, which makes it a one-stop shop for anyone interested in sustainable fashion.The location is open from 10:00 AM to 9:00 PM on weekdays and 12:00 PM to 8:00 PM on Sundays, making it convenient for customers with different schedules. The store accepts various payment methods, including NFC mobile payments, debit cards, and credit cards, which makes it easy for customers to make purchases.However, there seems to be an issue with some customers experiencing poor customer service, which can be a major turn-off for those who value good customer service. Some customers have reported being treated poorly by staff members, which is unacceptable in any business. On the other hand, many customers have reported having great experiences with the staff, who are friendly and helpful.The store's focus on sustainability is commendable, and it's great to see a business prioritizing the environment and social programs. The store's commitment to reutilization and obtaining resources for social programs is impressive.One notable issue that stands out is the lack of attention to some customers, with some reporting being ignored by staff or having to wait for a long time to be served. This can be frustrating for customers who are eager to find what they're looking for.Overall, the location is a great place for those interested in second-hand fashion, but it's essential to be aware of the potential issues with customer service. With a little improvement in this area, the store could become an even more fantastic destination for customers.It's also worth noting that the store's online presence is impressive, with a well-designed website and a strong social media presence. This suggests that the business is committed to reaching a wider audience and promoting its values.In conclusion, the reviewed location is a great place for those looking for second-hand fashion, but it's essential to be aware of the potential issues with customer service. With a little improvement in this area, the store could become an even more fantastic destination for customers.
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