Madrid
HUMANA
3.11
3.11
Overview
Come to our store on Calle de Alcalá, 312 and find the best second-hand fashion, because the most sustainable garment is the one already made. In the HUMANA stores in Madrid, you discover second-hand fashion of all kinds, vintage and for the whole family, from women's, men's, children's clothing, shoes, to accessories and textiles for the home. With your purchases and textile donations, you contribute to protecting the environment through reutilization and obtaining resources for our social programs. You collaborate with the international cooperation programs of the Foundation, whose objectives are to promote the progress of rural communities in Southern countries, as well as with their local support projects in Spain.
Features
Credit cards
Debit cards
NFC mobile payments
LGBTQ+ friendly
LGBTQ+ friendly
Quick visit
Identifies as women-owned
Identifies as women-owned
Used goods
Wheelchair-accessible entrance
Transgender safe space
Accepts donations
Photos & videos
Submit a review
Overall
Quality
Pricing
Innovativeness
Submit a review
The location seems to be a very unique place that offers a wide variety of second-hand items, including clothing, shoes, and accessories for all ages. The store is easily accessible, with a wheelchair-accessible entrance and long working hours, making it convenient for customers to visit. The staff is LGBTQ+ friendly and identifies as women-owned, which is a great aspect of the business. The store's offerings include a wide range of used goods, and the fact that it accepts donations is a great way to give back to the community.However, some customers have reported issues with the staff's attitude and treatment of customers, which is a major concern. One customer reported being told to leave the store because they were "vulgar" and another reported being yelled at by a staff member. This kind of behavior is unacceptable and can harm the store's reputation.Despite these issues, the store has many positive qualities, including its commitment to sustainability and social causes. The fact that all profits go to support social programs and protect the environment is a great thing. The store's focus on second-hand fashion also reduces waste and promotes eco-friendly practices.Overall, this location seems like a great place to visit for those looking for unique second-hand items and supporting a good cause. However, the staff's attitude and behavior need to be improved to provide a positive experience for all customers.One issue that stands out is the lack of consistency in the staff's behavior and treatment of customers. Some customers have reported being yelled at or spoken to rudely, while others have had positive experiences. This inconsistency can make it difficult for customers to know what to expect when visiting the store. It's worth noting that the store's working hours are very long, which can be a pro for some customers who want to visit during off-peak hours. However, it may also be a con for customers who are sensitive to crowds or prefer to shop during quieter times.
Own this business?
Hours
Open Now
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Contact business
1
ABOUT Torodoro
FOR BUSINESS
FIND US ON SOCIAL
AVAILABLE LANGUAGES
