Madrid
HUGO BIKES MOTOS
2.41
2.41
Overview
WE ATTEND YOU WITHOUT PRIOR APPOINTMENT, WE KNOW HOW IMPORTANT YOUR TIME IS-FREE PICKUP AND DELIVERY OF YOUR BIKE AT HOME COMPLETELY FREE. WITHOUT MOVING FROM YOUR HOME OR WORK.-WE PASS THE ITV WITHOUT YOU LOSING YOUR TIME-SPECIALISTS IN FAST SERVICE-REPAIR OF ALL TYPES OF MOTORCYCLES-MOTORCYCLE SALES.-REVIEWS WITH SEALING TO NOT LOSE YOUR OFFICIAL GUARANTEE-LIMITATION KITS. WE INSTALL IT AND MANAGE EVERYTHING FOR YOU WITHOUT YOU HAVING TO BOTHER.-TUNING UP YOUR BIKE-DIAGNOSIS MACHINE-AGREED WITH ALL INSURANCE COMPANIES-PRE-ITV REVIEWS-TUNING UP-WE RESTORE YOUR OLD BIKE-BODYWORK AND PAINTING-UPHOLSTERY BETTER THAN THE ORIGINAL
Features
Credit cards
Debit cards
NFC mobile payments
LGBTQ+ friendly
LGBTQ+ friendly
Appointments recommended
Oil change
Mechanic
Wheelchair-accessible entrance
Toilet
Gender-neutral toilets
Transgender safe space
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Pricing
Innovativeness
Overall
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The business has a 4.3 overall score. The location offers a wide range of services, including car sales, used motorcycle sales, motorcycle service, and more. The business provides free pickup and delivery of vehicles, as well as free ITV checks. The staff is described as friendly and efficient, with many customers praising their professionalism.However, some customers have raised concerns about the pricing, with one customer stating that the prices were inflated and did not match the services provided. This is a significant issue, as it can impact the trust that customers have in the business.Despite this, the business has many positive reviews, with customers praising the staff's professionalism, the quick turnaround times, and the quality of the work. Some customers have also praised the business for being LGBTQ+ friendly and having wheelchair-accessible entrances.Overall, the business has a solid reputation and offers a wide range of services. However, it is essential to address the pricing concerns to ensure that customers continue to trust the business.The business has a strengths, including:* Wide range of services* Friendly and efficient staff* LGBTQ+ friendly and wheelchair-accessible* Quick turnaround timesHowever, the business has weaknesses, including:* Inflated prices* Lack of transparency in pricingThe business could improve by:* Addressing the pricing concerns and being more transparent about costs* Improving communication with customers to ensure that their needs are met* Continuing to provide excellent customer service and ensuring that staff are knowledgeable and professional.
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