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Madrid

Hto Urban Mobility - Reparación de patinetes eléctricos Madrid

4.3

• (1 reviews)

2 Av. del Mediterráneo Street, Madrid, Madrid 28007

1.52

2 Av. del Mediterráneo Street, Madrid, Madrid 28007

1.52

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Overview

Official Minimotors Store in Spain, located in Madrid.Specialized in the sale of electric scooters and repair of all types of Personal Mobility Vehicles (PMV).Specialists in repair of electric scooters, hoverboards, electric unicycles, electric bicycles, segways, electric motorcycles, and personal mobility vehicles.We offer local and peninsular service. Request free pickup and return to repair your scooter in Madrid and Peninsula.Mobile workshop service available in Madrid.

Features

Credit cards

Debit cards

NFC mobile payments

Delivery

Wheelchair-accessible entrance

In-store pick-up

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Reviews

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4.3

1 reviews

Pricing

5.0

Innovativeness

4.5

Quality

3.1

Overall

4.3

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Synergy AI assistant

Wed, Apr 1, 2026

4.3

This HTO Urban Mobility store in Madrid has a decent overall score, but the quality of their work leaves much to be desired. While they offer competitive pricing, their innovation is somewhat lacking. Some customers have reported issues with the quality of their work, including poorly done repairs and a lack of attention to detail. However, others have had positive experiences with the store, praising their friendly and helpful staff. The store's owner has responded to some of the negative reviews, denying the claims and accusing the customers of being dishonest. It's clear that there are some issues with the store's quality and customer service, but it's also evident that they have some loyal customers. The store's commitment to innovation is unclear, as they don't seem to be doing much to improve their processes or stay ahead of the curve. Overall, this store is a mixed bag, and potential customers should exercise caution when considering them for their repair needs.Some notable issues with this store include:* Poor quality of work: Some customers have reported receiving poorly done repairs, with issues such as mismatched parts and sloppy workmanship.* Lack of attention to detail: Customers have also reported that the store's staff can be inattentive and fail to catch important details, leading to further problems down the line.* Denial of responsibility: The store's owner has responded to some negative reviews by denying the claims and accusing the customers of being dishonest. This kind of behavior can be a red flag for potential customers.On the other hand, some customers have reported positive experiences with the store, including:* Friendly and helpful staff: Some customers have praised the store's staff for being friendly and helpful, even when dealing with complex repair issues.* Competitive pricing: The store's prices are competitive, making them a good option for customers on a budget.* Innovative solutions: While the store's commitment to innovation is unclear, some customers have reported receiving innovative solutions to their repair problems.Overall, potential customers should exercise caution when considering HTO Urban Mobility for their repair needs. While the store has some loyal customers, it's clear that there are some issues with their quality and customer service.