This business location has a mixed reputation, which is reflected in the overall score. While the pricing is generally good, the quality of the services and facilities is not up to par. Some customers have reported issues with the cleanliness and maintenance of the apartments, as well as problems with the customer service.However, the business has shown some innovativeness in its approach, such as offering coliving and flex-living solutions. This suggests that the company is trying to adapt to changing customer needs and provide more than just a traditional rental experience.One major issue that has been reported by several customers is the lack of attention to detail and the unprofessional behavior of some staff members. This is a significant concern, as it can make a big difference in the overall experience of a customer.Some customers have also reported problems with the communication and responsiveness of the staff, with some claims of having to wait for long periods of time for issues to be resolved. This can be frustrating and may make customers feel like their needs are not being taken seriously.On the other hand, some customers have reported positive experiences with the staff, including being helpful and responsive. This suggests that the business has some good employees, but it may be an issue of inconsistent training or management.Overall, this business location has some strengths, but also some significant weaknesses that need to be addressed. With some improvements to the quality of the services and facilities, and a focus on providing good customer service, this business could potentially become a more reliable and trustworthy option for customers.