Madrid
Hotel Mascotas 5 Huellas
25.42
25.42
Overview
We are a pet boarding house with facilities adapted to every type of animal, we take care of dogs, cats, birds, and rodents...We have a pet grooming service for our guests.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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Quality
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This pet boarding house is a wonderful place to leave your furry friends while you're away. The staff is very caring and attentive, making sure your pet feels at home. The facilities are clean and spacious, with a great outdoor area for pets to play and relax. The pet grooming service is also a nice touch, keeping your pet looking and feeling its best.The staff is highly professional and responsive, with many owners leaving glowing reviews after dropping off their pets. The location is convenient and easily accessible, with wheelchair-accessible parking and entrance.One minor issue is that the phone line can be a bit tricky to reach, but the owners are very quick to respond to messages and queries. Overall, this boarding house is a great option for pet owners who want to ensure their pets are well taken care of.The staff is very transparent about the services they offer and the facilities they provide, making it easy for owners to make informed decisions about their pet's care. The owners also seem to be very invested in the well-being of the pets, with many owners praising the staff's attention to detail and their ability to provide a personalized experience for each pet.The facilities are well-maintained and clean, with a good balance between play areas and quiet spaces for pets to rest. The staff is also very happy to accommodate special requests and needs, making this a great option for pets with specific requirements.While the owners seem to be very committed to providing a great experience for pets, there is one thing to be aware of: the staff can be a bit overwhelmed during peak periods, which may lead to some delays in communication and services. However, this is a minor issue and does not detract from the overall quality of the boarding house.Overall, this pet boarding house is a great option for pet owners who want to ensure their pets are well taken care of while they're away. With its caring staff, clean facilities, and personalized service, it's a great choice for pets of all shapes and sizes.
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Hours
Closed
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