Madrid
Hotel Las Provincias
Overview
Unfussy rooms & suites with free Wi-Fi, plus a relaxed cafe/bar, a fitness room & a terrace.
Features
Breakfast
Accessible
Paid parking
Restaurant
Kid-friendly
Paid breakfast
Air-conditioned
Free Wi-Fi
Free Wi-Fi
Bar
Air-conditioned
Smoke-free
Wi-Fi
Business center
Photos & videos
Submit a review
Quality
Overall
Pricing
Innovativeness
Submit a review
The hotel has a decent overall rating, but the quality of the experience varies greatly from one guest to another. Some guests have reported cleanliness issues, bed bugs, and poor maintenance, while others have had a pleasant stay with comfortable rooms and friendly staff. The pricing seems to be reasonable, but some guests feel that it's not worth the money due to the subpar conditions. The hotel does not seem to be innovating or updating its facilities, which might contribute to the inconsistent quality of service.The hotel's greatest strength is its location, which is close to public transportation and attractions. However, some guests have reported noise issues due to the nearby train station. The hotel's staff seems to be friendly and attentive, but some guests have had issues with the reception desk, including being told that their payment was not received when it was indeed confirmed.Some guests have reported issues with the cleanliness of the rooms, including dirty bathrooms, stained walls, and bed bugs. Others have had issues with the beds, including uncomfortable mattresses and broken bed frames. The hotel's maintenance seems to be lacking, with guests reporting issues with the air conditioning, elevators, and parking.Despite these issues, some guests have had a pleasant stay and have reported enjoying the hotel's peaceful atmosphere and comfortable rooms. However, these positive experiences are not universal, and many guests have had disappointing stays.The hotel's management seems to be aware of some of the issues and has attempted to address them in their responses to guest reviews. However, it's unclear whether these efforts are sufficient to improve the overall quality of service.
Own this business?
Categories
Restaurants & Catering
Restaurants
Hotels & Rental properties
Hotels
Entertainment & Events
Event Planners
Event Spaces
Hotel
Banquet hall
Meeting planning service
Spanish restaurant
Wedding venue
Contact business
1
