This chic lodging offers a stylish dining experience and a rooftop bar with a pool, providing breathtaking views of the city. The hotel's central location on Gran Via makes it perfect for exploring Madrid's vibrant culture and nightlife. Guests praise the friendly and attentive staff, including the front desk team, which was particularly helpful in arranging airport transportation and making recommendations. However, some guests note that the hotel's rooftop pool was dirty, and the lift's loud "pings" were disturbing.One guest highlights the excellent service of Maria, Roma, Atila, and the breakfast queen Mishel, who made their stay truly memorable. Another guest mentions that the room was great and that they could peek at the renovations on other floors, suggesting that the hotel is constantly improving. However, some guests mention that the music on the rooftop at times was slightly too loud, and they would prefer a more relaxing atmosphere with sounds like cafe del mar or deep house.The hotel's location is praised for being close to shopping centers and restaurants, making it ideal for business travelers and couples alike. Guests appreciate the modern design of the rooms, which include amenities like Illy coffee machines. The hotel's breakfast is also highlighted for being delicious and freshly prepared.One guest mentions that the hotel's rooftop bar and pool were a treat on their sunny weekend in Madrid, and they would definitely return. However, another guest notes that the hotel's surroundings can be a bit noisy, but overall, the hotel's atmosphere and service make up for it.The hotel's commitment to providing a memorable experience is evident in the attention to detail, from the complimentary drinks offered to guests while they waited for their airport transportation to the rooftop bar's stunning views and vibrant atmosphere. Overall, Hotel Indigo Madrid Gran Vía is a great choice for anyone looking for a stylish and comfortable stay in the heart of Madrid.