This resort hotel offers a mix of comfort and convenience, but with some areas for improvement. The hotel's location, near the city center of Toledo, is a significant advantage, making it an excellent choice for those visiting the area. However, the rooms and overall quality of the hotel could be updated to meet modern standards.The hotel's amenities, including the spa, pool, and fitness center, are well-maintained and a nice bonus for guests. The staff is generally friendly and helpful, but there have been some complaints about the level of service.One of the main concerns is the inconsistent quality of the rooms, with some guests reporting outdated decor and uncomfortable beds. The hotel's pricing is competitive, but some guests feel that it is not reflective of the overall quality of the experience.Innovatively, the hotel has implemented a system for guests to check-in via email, which is convenient and efficient. However, the hotel could benefit from more creative and engaging activities and services to attract a wider range of guests.Overall, while the hotel has its strengths and weaknesses, it is a solid choice for those looking for a comfortable and convenient stay in Toledo. However, with some attention to detail and a focus on improving the quality of the rooms and services, this hotel could truly shine.Some of the positive comments from guests include:* "Excelente!"* "Muy buena experiencia"* "Genial"* "Bien, necesita alguna reforma, recomendable y cerca Toledo"* "Bonito hotel buen aparcamiento, piscina cerca de la ciudad"Some of the negative comments from guests include:* "El hotel es aceptable, pero está mal valorado"* "Patético que siga manteniendo 4 estrellas un hotel de estas características"* "Un desagüe en medio del baño para recoger el agua,la verdad que patético"* "Las habitaciones antiguas, pero muuuyyy antiguas"* "El A/A viejo que nos dejó toda la ropa mojada"