This budget hotel has laid-back rooms with en-suite bathrooms, offering optional breakfast. The location is great, close to Plaza Mayor, which is a big plus for travelers. However, the staff can be a bit unfriendly and the rooms may not be the cleanest, which is a major drawback. One of the biggest issues is the lack of a proper reception area, with guests having to use a machine to get access to their rooms, which can be frustrating. In some cases, the rooms may have bed bugs and cockroaches, which is unacceptable. On the other hand, the staff is sometimes friendly and helpful, and the rooms can be comfortable, especially for the price. Overall, it's an okay place to stay, but there are definitely some areas for improvement.