This down-to-earth hotel offers modest rooms with balconies, perfect for those looking for a budget-friendly stay in the heart of Madrid. The hotel's location on Bravo Murillo Street is convenient, with the metro just around the corner. However, some guests have found the rooms to be small and in need of updates, with issues like broken mirrors and outdated decor.One of the major issues with this hotel is the cleanliness, with some guests reporting finding dust and dirt in the rooms. Additionally, the beds have been described as uncomfortable, and the air conditioning can be quite loud.On the other hand, the hotel staff have been praised for their friendly and helpful service, going above and beyond to accommodate guests' needs. The hotel also offers free Wi-Fi, which is a nice touch.The prices for the hotel are reasonable, but some guests have found them to be a bit steep for the quality of the rooms. However, considering the hotel's location and the level of service, it's still a good value for the price.Overall, this hotel is a decent option for those looking for a no-frills stay in Madrid. While it may not be the most luxurious or modern hotel, it has its charms and is a good choice for those on a budget.