This hostel is located in the heart of Madrid, with a great location that is within walking distance to many attractions. The staff is friendly and welcoming, with some reviewers mentioning that they were able to check-in early and that the staff was helpful in resolving any issues. The rooms are basic but clean and comfortable, with some reviewers mentioning that they had a good night's sleep. However, some reviewers have mentioned that the rooms are a bit small and that the bathrooms are tiny. The hostel does not have air conditioning, which can make it difficult to sleep in the summer months. One reviewer mentioned that the hostel was able to resolve a mistake in their reservation quickly, which is a plus. Overall, this hostel is a good option for budget travelers who want to be in the heart of the action. However, it may not be the best option for travelers who are looking for a lot of amenities or a high level of comfort.