Madrid
Hospital Veterinario San Antón S. L.
16.93
16.93
Overview
Since our foundation in 2000, we have sought to develop a center where we can welcome your pet as part of our family, offering a team of specialists who provide everything they need, with love, professionalism and the latest advances in veterinary medicine.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Gender-neutral restroom
Appointments recommended
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Quality
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This veterinary hospital has received high praise from its clients, with many expressing their gratitude for the excellent care and service they received. The staff, including veterinarians and auxiliaries, have been described as friendly, caring, and professional. The hospital's facilities and equipment are also well-regarded, and many clients have praised the hospital's transparency and clear communication.One client praised the hospital's emergency services, stating that they were able to receive urgent care and attention despite being a non-client. Another client raved about the hospital's ability to save their pet's life, crediting the hospital's excellent care and attention.However, not all clients have had a positive experience. A few clients have reported being turned away or receiving poor service, citing reasons such as not being a regular client or being called in an emergency. One client was particularly upset, stating that the hospital's staff was dismissive and unhelpful.Overall, this veterinary hospital seems to have a reputation for providing high-quality care and service, but may have some issues with customer service and accessibility. While many clients have praised the hospital's staff and facilities, others have reported negative experiences.Some issues to be aware of include:* The hospital's policy on non-regular clients, which may lead to some clients feeling turned away or unwelcome.* The hospital's communication and transparency, which may not be as clear as some clients would like.* The hospital's accessibility and emergency services, which may not be as available or convenient as some clients would like.
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