La Fortuna Veterinary Hospital located in Leganés is a specialist in comprehensive animal care and all types of clinical problems. However, the experience of some clients has been disappointing. While the hospital offers 24-hour care, 365 days a year, and is part of the MiVet Veterinary Clinics and Hospitals group, some clients have reported long waiting times, especially during off-peak hours.One client reported a particularly traumatic experience, where they were asked to pay an additional 300 euros for a medication that was not originally included in the estimated cost. Another client reported being told that their pet was not a priority and that they would have to wait for another day to be seen.On the other hand, some clients have reported excellent experiences with the hospital's staff, particularly the veterinarians. They have praised the quality of care, the attention to detail, and the compassion shown to both the animals and their owners.In terms of innovativeness, the hospital has invested in advanced technology and precise diagnostic methods, making it a benchmark in veterinary care.The prices charged by the hospital have been a point of contention for some clients. While some have reported that the prices are reasonable, others have felt that they are excessive.