Madrid
Hospital Hestia Madrid
8.45
8.45
Overview
Specialized hospital in socio-sanitary care and mental health. Located in the northern area of Madrid, its facilities are located in a carefully designed natural environment, which is optimal for favoring the care process. We have units of prolonged care, socio-sanitary palliative care and brain damage rehabilitation that are attended by a qualified multidisciplinary team.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Overall
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This hospital has its strengths and weaknesses. The location in a natural environment is a plus, but some people have mentioned that the facilities are outdated and in need of renovation. The quality of care is generally good, but there are some concerns about the staff's professionalism and attitude towards patients. Some reviewers have reported long waiting times for care and attention, and a few have even mentioned feeling scared or mistreated. On the other hand, many patients and family members have expressed gratitude and praise for the hospital's staff, particularly the doctors and nurses who have shown kindness and compassion. The hospital's focus on mental health and rehabilitation is a strong point, and some reviewers have mentioned the effectiveness of the physical therapy and rehabilitation programs. Overall, this hospital seems to be improving, but there are still some areas that need attention. Some reviewers have mentioned that the food is often cold or inedible, and there have been reports of patients being given unnecessary medication without their consent. Additionally, the hospital's policy of confining patients to their rooms for long periods of time has been criticized. However, many reviewers have also mentioned the beauty of the hospital's surroundings and the kindness of the staff. In terms of pricing, it's unclear how the hospital's costs compare to other medical facilities in the area. However, some reviewers have mentioned that the hospital's high prices are not justified by the quality of care provided. One major issue that stands out from the reviews is the lack of respect and professionalism shown by some members of the hospital staff. This has resulted in patients feeling scared, disrespected, and even mistreated. This is a serious concern that needs to be addressed. Despite these issues, the hospital's focus on rehabilitation and mental health is a strong point, and some reviewers have mentioned the effectiveness of the physical therapy and rehabilitation programs. The hospital's staff, particularly the doctors and nurses, have been praised for their kindness and compassion. However, there is still a long way to go in terms of addressing the issues mentioned above. In summary, this hospital has its strengths and weaknesses. While it has made some improvements, there are still many areas that need attention. The staff's professionalism and attitude towards patients is a major concern, and the hospital's policies and procedures need to be reviewed and improved.
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