The location under review is a university hospital with a variety of medical services, including dermatology. It is located in Madrid, Spain, and has a 24-hour working schedule. The hospital has a range of amenities, including a wheelchair-accessible entrance, toilet, and car park. NFC mobile payments, debit cards, and credit cards are accepted as payment methods.While the hospital has received some positive feedback from clients, with several reviewers praising the staff's professionalism, kindness, and thoroughness, there are also many complaints about the hospital's services. Several reviewers have reported long waiting times, poor communication from staff, and inadequate facilities. Some reviewers have also expressed frustration with the hospital's inability to provide timely and effective treatment, with one reviewer describing their experience as "a nightmare".One of the main issues highlighted by reviewers is the poor state of the hospital's facilities, with many reporting that the building is old and in need of renovation. Several reviewers have also mentioned that the hospital's signage and information systems are inadequate, making it difficult to navigate the hospital and find specific services or departments.Despite these issues, the hospital has a 4.2-star rating from 3rd party ratings and some reviewers have reported having positive experiences with the hospital's staff and services. However, these positive experiences are not representative of the majority of reviews, and the hospital's overall rating is dragged down by the numerous complaints and criticisms.The only issue that is highlighted throughout the review text is the lack of modern facilities and the inability to provide timely and effective treatment to patients. This is reflected in the low rating for innovativeness, which suggests that the hospital is in need of modernization and investment to improve its services.