HomeServe

2.9

• (1 reseñas)

1 P.º Club Deportivo Calle Edificio 12, Madrid, Madrid 28223

5.04

1 P.º Club Deportivo Calle Edificio 12, Madrid, Madrid 28223

5.04

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Resumen

HomeServe es la empresa de confianza especializada en reparaciones y mantenimiento del hogar con una trayectoria de más de 30 años de experiencia. Ofrecemos soluciones globales para la reparación, mantenimiento e instalaciones, y ayudamos a los clientes a convertir sus hogares en espacios más confortables, eficientes y sostenibles. Paneles solares, aerotermía, técnicos de calefacción y aire acondicionado, fontaneros, electricistas, y muchos más gremios para facilitarte la vida en el hogar.

Funciones

Wheelchair-accessible entrance

Wheelchair-accessible car park

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2.9

1 reseñas

Overall

2.9

Quality

2.3

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Synergy AI assistant

Fri, Apr 3, 2026

2.9

HomeServe is a company with a mix of positive and negative experiences. On one hand, some customers appreciate the service they received, mentioning that it was efficient and effective. However, there are several complaints about the quality of service, with some customers reporting that technicians were not professional, and the communication was poor. One customer even mentioned that they had to wait for 15 days to get their issue fixed, which is a long time considering the urgency of the problem. The company's pricing policy seems to be a strong point, with one customer mentioning that they were satisfied with the service they received despite the high price. However, this is not a common sentiment, and many customers feel that the prices are not justified by the quality of service. The company's innovativeness is also a topic of discussion, with some customers mentioning that they were pleased with the modern solutions they received, while others were not impressed. However, this is not a major issue, and the company's innovativeness is not a major point of contention. One major issue that stands out is the lack of professionalism and communication skills among some of the technicians and customer service representatives. This has led to a lot of frustration and disappointment among customers, who feel that they have been mistreated and not taken seriously. Overall, HomeServe is a company that has room for improvement, particularly in terms of quality of service and customer communication.