Madrid
Hilton Madrid Airport
6.67
6.67
Overview
Contemporary hotel with a free airport shuttle, plus a modern restaurant, a bar & a pool.
Features
Accessible
Airport shuttle
Paid parking
Restaurant
Pet-friendly
Paid breakfast
Hot tub
Indoor and outdoor pool
Bar
Fitness center
Paid Wi-Fi
Room service
Air-conditioned
Business center
Laundry service
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Overall
Quality
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This hotel is a contemporary place with a free airport shuttle and a modern restaurant, bar and pool. The hotel is close to the airport, making it a great option for travelers with early flights. The staff is friendly and accommodating, with some staff members going above and beyond to provide excellent service.Some guests have mentioned that the hotel is clean and quiet, with comfortable rooms and a relaxing atmosphere. The hotel's facilities, such as the fitness center and indoor and outdoor pool, are also well-maintained and provide a great place to unwind.However, some guests have noted that the hotel could use a facelift, with outdated design choices and wasted space in the rooms. Additionally, the hotel's Wi-Fi and air conditioning can be a bit finicky, but these issues are not major complaints.One major issue that stands out is the lack of consideration for guests' personal space. One guest reported that the hotel staff entered their room without knocking, which was a violation of their intimacy. This is a major issue that needs to be addressed by the hotel.Overall, this hotel is a good option for travelers looking for a convenient and comfortable stay near the airport. However, it could benefit from some improvements to its design and staff training to ensure that guests feel respected and valued.
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