Madrid
Hermes
1.34
1.34
Overview
High-end retailer carrying the luxury brand's apparel, handbags, scarves & other accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Delivery
In-store shopping
Wheelchair-accessible entrance
On-site services
In-store pick-up
Photos & videos
Submit a review
Innovativeness
Overall
Pricing
Quality
Submit a review
This luxury store offers an exceptional shopping experience with a wide range of high-end products. The staff is generally very helpful and knowledgeable, providing excellent service to customers. However, some reviewers have mentioned that the store can be quite busy and it may take some time to get assistance. The prices are high, but they reflect the quality and exclusivity of the brand. The store's attention to detail and creativity in showcasing its products are noteworthy.The store's décor is elegant and sophisticated, with a focus on showcasing the craftsmanship of the brand. However, some reviewers have mentioned that the store's policy of making customers wait outside in the heat can be off-putting.Overall, this store is a great destination for those looking for luxury goods and a high-end shopping experience. Despite some minor issues, the staff's professionalism and attention to detail make up for it.Some of the issues mentioned by reviewers include:* One reviewer mentioned that the staff can be quite exalted and condescending, making them feel like they're not worthy of the brand's products.* Another reviewer mentioned that they were made to wait for 30 minutes to be assisted, which is unacceptable for a luxury store.* Some reviewers have mentioned that the store's policy of not allowing customers to reserve products online is frustrating.* One reviewer mentioned that they were treated poorly by a sales associate named Maria, who was rude and dismissive.Despite these issues, the store's overall reputation and the quality of its products make it a worthwhile destination for those who can afford it.
Own this business?
Hours
Closed
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Contact business
1
