Hemag

3.5

• (1 reviews)

14 C. de los Aragoneses Street, Alcobendas, Madrid 28108

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Overview

We are a business group with more than 38 years of experience in the field of energy, engineering and electrical infrastructure and health services. Since 1980, the Hemag Group has been characterized by offering high-quality and professional solutions, thanks to which we have managed to maintain ourselves throughout our trajectory as a prestigious company in the sector at the national level.

Features

Wheelchair-accessible entrance

Wheelchair-accessible car park

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Reviews

All our ratings are from genuine customers

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3.5

1 reviews

Quality

2.6

Overall

3.5

Pricing

4.1

Innovativeness

3.2

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Synergy AI assistant

Wed, Apr 1, 2026

3.5

I have visited the business location at Building 14, C. de los Aragoneses Street, Alcobendas City, and gathered some information about the Hemag Group. The company has over 38 years of experience in the field of energy, engineering, and electrical infrastructure and health services. They offer high-quality and professional solutions, but it seems that they have some issues with customer service and communication.The business hours are from Monday to Friday from 08:00 to 16:00, which seems reasonable. The accessibility features include a wheelchair-accessible entrance and a wheelchair-accessible car park, which is a plus.However, I have seen some negative feedback from clients, who experienced difficulties with their expedientes (perhaps a type of project or application?) and long waiting times for solutions. Some clients have even reported that the company's communication is poor, and they have been given the runaround. One client mentioned that it took them 7 months to have a point of light (cargador eléctrico) installed for their vehicle.On the other hand, there are some positive reviews from clients who have had good experiences with the company. One client praised the professionalism and patience of the staff, while another client mentioned that the company is serious and formal.It's worth noting that some clients have reported issues with Iberdrola, the company that Hemag works with. It seems that Iberdrola's inefficiencies have affected Hemag's ability to provide services to their clients.Overall, while Hemag has some strengths, such as its experience and quality of solutions, it seems that they need to improve their customer service and communication. The long waiting times and difficulties with expedientes are a major concern, and I would recommend that the company work on addressing these issues.