Madrid
Helados la Quindianita S.L.
15.70
15.70
Overview
We are manufacturers of exquisite ice creams, made 100% with high-quality tropical fruits, without additives or preservatives. Our catalog contains 23 flavors, which we distribute throughout Spain and part of Europe.- You can call us on the fixed line during working hours. If your call is not answered, you can leave a voice message. Please note that the customer service team handles all messages daily.- You can also write to us on WhatsApp at any time and you will be attended to as soon as possible.Call us: 916 28 93 58Write to us: 679 15 31 02Opening hoursFebruary - September: 7:00 - 22:00 hOctober - January: 7:00 - 15:00 h
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This business location is a unique spot for various needs. It's a restaurant, a cafe, an ice cream shop, a shopping center, a grocery store, and a frozen food manufacturer. The address is Building 57, Polígono Industrial Gregorio Quejido, C. del Río Tormes Street, Algete City. They manufacture exquisite ice creams using 100% high-quality tropical fruits, without any additives or preservatives, and offer 23 flavors distributed throughout Spain and part of Europe.You can contact them via phone during working hours or leave a voice message, which will be attended to by the customer service team daily. Alternatively, you can write to them on WhatsApp at any time, and they will respond as soon as possible.The business has a good reputation, with a rating of 4.1. Most customers praise the quality and deliciousness of the ice creams, with several reviewers stating that they are the best they've ever tried. Some reviewers have also mentioned the unique and natural ingredients used in the ice cream production.However, there have been some issues reported by customers. Some reviewers have complained about poor customer service, including unresponsive phone calls, delayed or missed deliveries, and unhelpful responses to customer complaints. One reviewer mentioned that the business had a "pésima atención" (bad service), and another reviewer stated that they were ignored by the customer service team.It's worth noting that the business seems to have a issue with handling customer complaints and providing good customer service. This is highlighted by multiple reviewers mentioning the poor service they received, and the business's responses to these complaints, which often seem defensive and unhelpful.Overall, this business location appears to be a great place to visit for delicious and unique ice creams. However, customers should be aware of the potential issues with customer service and be prepared to deal with these problems if they arise.
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