Madrid
Health Center Ramón y Cajal
7.77
7.77
Overview
Informative portal of the Community of Madrid. On this portal you will be able to find thematic information of interest to citizens such as services, calls and procedures
Features
Wheelchair-accessible entrance
Wheelchair-accessible car park
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Overall
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Quality
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This business location has received a significant amount of negative feedback from customers. Many reviewers have expressed frustration with the staff's attitude and behavior, citing examples of rudeness, impatience, and a general lack of empathy. Some reviewers have reported difficulty in getting appointments or reaching the staff by phone, which has led to feelings of frustration and helplessness. On the other hand, some reviewers have praised the center's cleanliness and the quality of care provided by certain staff members. The center's working hours are convenient, with extended hours on weekdays. However, the availability of medical services seems to be a major concern, with some reviewers reporting that there are often no doctors available to see patients, even on weekends. The staff's attitude towards patients seems to be a major issue, with some reviewers feeling that they are not being taken seriously or that their concerns are not being addressed. The center's online system is also reported to be unreliable, with some reviewers unable to book appointments or access their medical records online. Overall, this business location falls short in terms of quality and customer service, despite its convenient location and extended working hours. The one major positive aspect of the business is its pricing, which is reportedly very reasonable. However, this is not enough to outweigh the many negative aspects of the business.
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