Madrid
Health Center Los Carmenes
Overview
Agency for Employment in Madrid - Madrid City Council
Features
Wheelchair-accessible entrance
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Quality
Overall
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This medical center has a disappointing overall experience, with a score of 2.3 out of 5. The quality of care received by patients is also subpar, with a score of 2.3. The reception staff seems to be the main issue, with several patients reporting unfriendly and unhelpful interactions. One patient even reported being told to go to the hospital or pay privately, which is unacceptable.Several patients have also mentioned issues with the phone system, stating that calls are not answered or are hung up on. This is unacceptable in a medical setting where timely communication is crucial.On the bright side, one patient reported a positive experience with a staff member, but this is an isolated incident. The majority of patients have reported poor experiences.The center's working hours are relatively long, from 8am to 9pm on weekdays, but this is not enough to offset the poor service provided. The center's phone number is +34914663139, and its website is http://www.madrid.es/portales/munimadrid/es/Inicio/Direcciones-y-telefonos/Centro-de-Salud-Los-Carmenes. However, these may not be useful for patients who have already experienced the center's poor service.Overall, this medical center has a long way to go in terms of improving patient satisfaction and providing quality care.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Beauty & Wellness
Spa & Wellness Centers
Medical Service
Medical Centers
Wellness center
Centro de salud y bienestar
Contact business
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