This business has a 4.2 overall score, suggesting a good experience for most customers. However, the quality of services seems to be lacking, receiving a 3.1 score. On the other hand, pricing is highly rated at 5.0, indicating that customers feel they are getting a good value for their money. The business is also seen as innovative, with a 4.5 score in this area.One issue stands out, however. There have been complaints about the quality of services, with some customers expressing disappointment with the work they received. Specifically, one customer mentioned that they did not receive the results they expected, and another customer had a poor experience with the course they took, citing a lack of professionalism and poor organization. These issues suggest that the business may need to improve its quality control and customer service to maintain a high level of satisfaction among its customers.The business has a large 300m2 space, 9 specialized areas, and a great quality-price ratio, which are all positives. Additionally, the business has a variety of services, including hairdressing, aesthetics, and beauty treatments. The staff is professional and attentive, and the business has a wheelchair-accessible entrance, making it accessible to all customers.However, some customers have reported issues with the business's customer service, with one customer mentioning that they were not responded to when they had a problem with their treatment. Another customer mentioned that they were not satisfied with the course they took, citing a lack of professionalism and poor organization.Overall, while the business has some strengths, it also has some areas for improvement. With some attention to quality control and customer service, this business could become a top-rated destination for customers looking for hairdressing, aesthetics, and beauty treatments in Madrid.