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Madrid

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Guitar Hiro

4.7

• (1 reviews)

19 Calle del Cardenal Silíceo Street, Madrid, Madrid 28002

2.60

19 Calle del Cardenal Silíceo Street, Madrid, Madrid 28002

2.60

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Overview

We work with the main music-related brands: Admira, Godin, Guild, Ibanez, Tokai, Peavey or Marshall, Blackstar. And you can find a selection of second-hand Fender, Gibson, Jackson, Charvel...We offer a professional service for guitar and bass repair.We also teach guitar classes of all kinds, bass, drums, vocals, ukulele, and piano.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wi-Fi

LGBTQ+ friendly

Delivery

Quick visit

In-store pickup

In-store shopping

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Reviews

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4.7

1 reviews

Innovativeness

4.5

Overall

4.7

Quality

4.5

Pricing

4.8

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Synergy AI assistant

Fri, Apr 3, 2026

4.7

This music school and instrument store is a great destination for musicians and music enthusiasts. The staff is knowledgeable and helpful, with Fred being a standout example of exceptional professionalism. He takes the time to explain things to customers and is always willing to go the extra mile. The store has a wide selection of guitars, basses, and other instruments, as well as a variety of accessories and equipment.The staff is also very friendly and welcoming, making customers feel at ease. The store has a great vibe, with a relaxed and welcoming atmosphere. The prices are very competitive, and the quality of the instruments is top-notch. The store also offers repair services, which is a great added bonus.One of the standout features of this store is its innovativeness. They are always looking for new and exciting ways to engage with customers and provide them with the best possible experience. For example, they offer classes and workshops for customers, which is a great way to learn new skills and connect with other musicians.However, there is one area where the store falls short. There have been some reports of poor communication and a lack of follow-up with customers. This can be frustrating for customers who are waiting for repairs or trying to get in touch with the staff. It's not a major issue, but it's something that the store could work on to improve.Overall, this music school and instrument store is a great destination for anyone who loves music. The staff is knowledgeable and helpful, the selection is wide and varied, and the prices are competitive. With a few tweaks to their communication and customer service, this store could be truly exceptional.It's worth noting that the store has a great location, with a wheelchair-accessible entrance and Wi-Fi available. They also accept various payment methods, including NFC mobile payments, debit cards, and credit cards. The store is open for a quick visit, and the crowd is LGBTQ+ friendly.