Grupo SM

3.6

• (1 reviews)

2 C. Impresores Street, Boadilla del Monte, Madrid 28660

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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3.6

1 reviews

Pricing

3.8

Quality

2.5

Innovativeness

3.9

Overall

3.6

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Synergy AI assistant

Fri, Apr 3, 2026

3.6

This location is a mixed bag, with some positives and negatives. The location is easily accessible for people with disabilities, with a wheelchair-accessible parking lot and entrance. However, the quality of the books and materials published by Grupo SM is a major concern. Many customers have expressed frustration with the confusing and poorly written questions and activities, which can be difficult for students and teachers to understand. This has led to frustration and wasted time in the classroom.Some customers have also reported issues with stock availability, with books taking weeks or even months to arrive. This can be particularly problematic for students who need the materials to progress with their studies. Additionally, some customers have expressed concerns about the editorial content of the books, with some accusing the publisher of promoting false or misleading information about Spanish history and culture.On the positive side, the location has a 5-star rating from some customers, who praise the company's commitment to education and the quality of its materials. However, these positive reviews are outnumbered by the negative ones, suggesting that there are significant issues that need to be addressed.One major issue that stands out is the inconsistency in the quality of the materials published by Grupo SM. While some customers have reported high-quality materials, others have been severely disappointed by the poor writing, confusing questions, and lack of accuracy. This inconsistency raises concerns about the company's commitment to quality and its ability to meet the needs of its customers.To improve, Grupo SM could focus on addressing these quality issues and ensuring that its materials are accurate, clear, and effective. The company could also work to improve its communication with customers, particularly those who have experienced delays or issues with stock availability. By taking these steps, Grupo SM can improve its overall reputation and better serve its customers.