Madrid
Grupo Sermicro-ESC Laboratorio
8.22
8.22
Overview
The ESC (European Screening Center) evaluation and repair center of Sermicro Group has specific laboratories, adapted to the technological environment and service conditions. It has the latest innovations and highly experienced technicians, which gives us the ability to repair any type of electronic device.Centralized/decentralized operationAuthorized repair service under warranty and out of warranty for different manufacturers.Repair by subsystem and component level.Robotic BGA (Ball Grid Array) insertion and extractionFractography and microscopic analysis of components.Management of proprietary and third-party spare parts stock.Help Desk user support.Refurbishment
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The location is quite well-established and has a strong reputation, as indicated by the high overall score. The quality of services provided is also good, as reflected in the average third-party rating of 4.1. The center has specific laboratories and highly experienced technicians, allowing for the repair of any type of electronic device. They offer a range of services, including repair by subsystem and component level, robotic BGA insertion and extraction, and fractography and microscopic analysis of components. The center also has a centralized operation and is an authorized repair service for different manufacturers. However, there seems to be a concern regarding the pricing, as there is no rating available for this aspect. The center also offers refurbishment services and has a help desk for user support. The address is Building 32, C. Franklin Street, Getafe City. However, it's worth noting that the center has had some negative feedback in the past, including a 1.0 rating from a customer who had a poor experience with a technician named David M, mentioning a "muy mal servicio".
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