It seems that the overall experience with Grupo Hereda has been mixed. Some clients have reported excellent service and efficiency, while others have experienced long delays, poor communication, and unprofessional behavior. The quality of service has been a consistent point of criticism, with some clients feeling that the firm's lawyers were not knowledgeable or competent in certain areas of law. On the other hand, the pricing of Grupo Hereda's services has been widely praised, with many clients feeling that they received good value for the money they paid. In terms of innovativeness, it is difficult to evaluate based on the provided information.The main issues that have arisen during the interactions with Grupo Hereda include:* Long delays in processing inheritance claims, with some clients waiting for over a year or more to receive their money.* Poor communication, with some clients feeling that they were ignored or given the runaround by the firm's staff.* Unprofessional behavior, including one client reporting that the firm's lawyers were incompetent and made mistakes during the processing of their case.* A lack of transparency and accountability, with some clients feeling that the firm was not forthcoming about the status of their case or the reasons for the delays.On the other hand, some clients have reported positive experiences with Grupo Hereda, including:* Excellent service and efficiency, with some clients feeling that the firm's lawyers were knowledgeable and competent in their areas of law.* Good value for the money paid, with some clients feeling that they received a fair and reasonable price for the services they received.* A willingness to listen and accommodate the needs of clients, with some clients feeling that the firm was responsive to their concerns and needs.Overall, it seems that Grupo Hereda has a mixed reputation, with some clients reporting positive experiences and others reporting negative ones. While the firm's pricing has been widely praised, its quality of service and innovativeness have been subject to criticism.