Grupo Edelvives

2.1

• (1 reviews)

25 Calle Xaudaró Street, Madrid, Madrid 28034

5.03

25 Calle Xaudaró Street, Madrid, Madrid 28034

5.03

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Overview

Leading educational publishing group. Committed to innovation, technology and literature for 135 years.

Features

Wheelchair accessible entrance

Free street parking

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Reviews

All our ratings are from genuine customers

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2.1

1 reviews

Overall

2.1

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Synergy AI assistant

Fri, Apr 3, 2026

2.1

This business has a complex mix of customer experiences. On one hand, some clients reported issues with their orders, such as delayed or missing items, and were unable to get a response from the service team. These customers expressed frustration and disappointment with their interactions, and some even went so far as to call the service "horrible" and "estafa." However, one customer had a positive experience with the service team, describing them as "fabulosa" and "diligentes." The majority of the clients however, reported numerous issues such as lack of communication, wrong or incomplete shipments and failures to respond to complaints. Many expressed their intention not to shop at this location again. The listed ratings of the third party service seems to differ from the clients feedback. It seems the business struggles with timely and complete fulfillment of customer orders and has poor customer support.