Madrid
Grupo Cobendai
8.15
8.15
Overview
Cobendai Group is a business group formed by companies in the Automotive Sector, Official Dealers and Own Management, mainly located in the North Zone of Madrid.
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Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
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This business location has received a mixed response from customers. While some have praised the quality of service, the overall experience has been marred by issues with repairs, customer service, and communication. One customer reported a series of incidents with their vehicle, including a faulty repair job and a lack of communication from the business. Another customer was unhappy with the attention they received from the sales team, describing it as "flipante" and lacking in professionalism. However, there have been some positive reviews, with customers praising the helpfulness of staff and the quality of the repairs.Some of the issues that have been raised by customers include:* Poor communication and follow-up on repairs* Faulty repair jobs and a lack of attention to detail* Unprofessional and unhelpful sales team* Long waiting times for repairs and parts* A lack of accountability and responsibility from the businessOn the other hand, some customers have had positive experiences with the business, praising the helpfulness of staff and the quality of the repairs. However, these positive reviews are not enough to outweigh the negative experiences that many customers have had.Overall, it seems that this business location has a long way to go in terms of improving its customer service and quality of repairs.
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