Grupo Alquila is a real estate consultant located on Gran Vía Street in Madrid City. They offer a full management of the rental process, protecting the rents of owners and guaranteeing the collection of rent from the first day of the rental period. The company works to provide a secure and trouble-free rental experience for both owners and tenants.The location is easily accessible for people with disabilities, with a wheelchair-accessible entrance. They also offer online appointments, making it convenient for clients to schedule meetings.The team at Grupo Alquila seems to be very professional and attentive, with many clients praising their excellent service. They have a strong focus on providing a high level of quality service, which is reflected in their high quality ratings. However, there are some clients who have experienced issues with communication and responsiveness, which has led to a lower overall rating.One issue that stands out is the lack of communication and responsiveness from the company, which has caused frustration for some clients. Some clients have reported difficulty in getting in touch with the company, with long wait times for responses or no responses at all. This has led to feelings of abandonment and mistrust.Despite this, the company seems to have a strong commitment to providing a high level of service, with many clients praising their professionalism and attention to detail. They also seem to have a good reputation for resolving issues and providing support to clients.Overall, Grupo Alquila appears to be a reliable and professional real estate consultant, but they need to work on improving their communication and responsiveness to provide a better experience for their clients.