Madrid
Government Delegation in Madrid
1.52
1.52
Overview
Government Delegation in the Community of Madrid.
Features
Restroom
Wheelchair-accessible entrance
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Overall
Quality
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This government office has received a lot of criticism from clients. Many people have reported difficulties in getting in touch with the office, with some claims of phone calls being ignored or hanging up. Some clients have also mentioned encountering unfriendly and unhelpful staff members, including one receptionist who was described as "grosera" (roughly translated as "rude" or "abusive"). On the other hand, a few clients have reported positive experiences, including a mention of a staff member named Sara who was "súper amable" (very friendly) and another staff member named Ana who was able to help with a problem. However, these positive experiences are significantly outnumbered by the negative ones. The office has also been criticized for being unhelpful and unresponsive, with some clients reporting having to wait for months to get a response to their inquiries.
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