Glassdrive

4.2

• (1 reviews)

30 C. de los Urquiza Street, Madrid, Madrid 28017

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Overview

At Glassdrive Madrid Los Urquiza, we specialize in repairing and replacing windshields for vehicles. We can repair impacts on the windshield in just 30 minutes, as long as the damage is repairable. In more serious cases, windshield replacement is necessary to ensure your safety.Booking an appointment is very easy. You can call us directly by phone or visit our website to book online. Our team will be delighted to attend to you and offer you the best solution for your vehicle.Our location on Los Urquiza street allows us to provide an efficient service to clients in the area and surroundings. In addition, with our mobile service, we can reach your home or workplace.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Restroom

Appointments recommended

Mechanic

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Reviews

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4.2

1 reviews

Quality

3.4

Overall

4.2

Pricing

5.0

Innovativeness

4.8

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Synergy AI assistant

Wed, Apr 1, 2026

4.2

The location of Glassdrive Madrid Los Urquiza is well-suited for providing efficient service to clients in the area and surroundings. The ability to book an appointment online or by phone makes it easy to schedule a visit. However, some clients have reported issues with the quality of service, with some experiencing poor results from repairs and others having difficulties with communication.One client reported a particularly bad experience, stating that the service was a "verguenza" (shame) and that they were not treated with respect. The client reported that they were told to arrive at 14:00, but the shop was closed when they arrived, and that the staff did not call to apologize or explain the situation. This lack of communication and poor service was a significant issue.On the other hand, some clients have reported excellent experiences with the shop, stating that the service was fast and efficient, and that the staff were professional and courteous. One client reported that the repair was completed quickly and that the staff were able to fix a complex issue.The shop offers a range of services, including windshield repair and replacement, and is able to provide mobile service to clients who need repairs at their home or workplace. The shop is also wheelchair accessible and has a restroom and mechanic on site.Overall, the quality of service at Glassdrive Madrid Los Urquiza is a mixed bag, with some clients reporting excellent experiences and others reporting poor service. While the shop has the potential to provide excellent service, it seems to be hit or miss.Despite the issues, the shop has a high rating for pricing, suggesting that clients feel that the services are competitively priced. However, this may be offset by the potential issues with quality and communication.It is worth noting that the shop has taken steps to address some of the issues raised by clients, including responding to complaints and offering solutions to problems. However, more work may need to be done to improve the overall quality of service and to ensure that all clients receive the level of service that they deserve.