Madrid
Geriatric Clinic Las Matas
14.25
14.25
Overview
In Madrid's large offering of geriatric homes, our clinic stands out. We manage one of the best geriatric residences in Madrid.
Features
LGBTQ+ friendly
LGBTQ+ friendly
Wheelchair-accessible entrance
Wheelchair-accessible car park
Wheelchair-accessible toilet
Wheelchair-accessible seating
Gender-neutral toilets
Transgender safe space
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Quality
Overall
Innovativeness
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This residence is a decent option for those seeking a geriatric care facility in Madrid. It boasts a welcoming atmosphere, with the staff being friendly and attentive to the needs of residents. The facility has made a conscious effort to create a safe space for the LGBTQ+ community, which is a notable aspect of its operations.However, there are some areas that require improvement. The facilities appear to be old and in need of renovation, with issues such as broken toilets and poor hygiene in some areas. Some residents and family members have reported neglect, including a failure to administer medication, which is a serious concern.While the staff is generally kind and caring, there have been instances of unprofessional behavior, including racial discrimination and verbal abuse. This is unacceptable and needs to be addressed.The services provided by the facility, such as medical care and activities for residents, are decent but not exceptional. The food quality is also a point of contention, with some family members reporting that it is unappetizing.In terms of innovativeness, the facility does attempt to engage residents through various activities and events, which is commendable. However, there is room for improvement in terms of providing a more stimulating environment that caters to the diverse needs of residents.Overall, this residence is an option worth considering, but potential residents and their families should be aware of the issues that need to be addressed. With some improvements, it has the potential to become a top-notch geriatric care facility in Madrid.
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