Madrid
Gamboa Ocasión
7.47
7.47
Overview
PHONE: 682 779 384Gamboa Occasion is the division of Gamboa Group specializing in used vehicles, new cars and pre-owned cars. More than 20 years have proved us as a trusted concessionaire.With the best Posventa service before any unforeseen that could arise after the purchase.The Leganés store is located in the City of the Automobile and has over 2,000 m2 of installation. We have over 200 cars of all brands.Come and visit us and enjoy the best offers with guarantee.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Delivery
Free street parking
Oil change
Repair services
Used goods
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Pricing
Innovativeness
Overall
Quality
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The overall experience at Gamboa Ocasión is good, with a rating of 4.2. The quality of the vehicles and services is also generally good, with a rating of 4.0. However, there is one significant issue with the quality of the vehicles, as seen in one of the client's feedback. One client received a car with defects such as a broken rear bumper, a faulty headlight, and a miscalibrated speedometer, which is unacceptable for a reputable used car dealer. This issue is highlighted in the review text.The pricing at Gamboa Ocasión is excellent, with a rating of 5.0, suggesting that they offer competitive prices for their vehicles. On the other hand, their innovativeness is also commendable, with a rating of 4.5, indicating that they are constantly improving and updating their services to meet the changing needs of their customers.One of the main reasons for the high rating is the professional and friendly service provided by the staff at Gamboa Ocasión. Many clients have praised the staff's attitude, knowledge, and willingness to help, making the car-buying experience enjoyable and stress-free. For example, one client praised the salesperson Miguel Ángel, saying that he was "super agradable" and provided "exquisito" service. Another client thanked the staff for their help in finding the perfect car, saying that they were "gran calidad de vehículos" and had a "total confianza".However, as mentioned earlier, there is one significant issue with the quality of the vehicles, which is a major concern for any used car buyer. It is essential for Gamboa Ocasión to address this issue and ensure that all their vehicles are thoroughly inspected and certified before sale. Additionally, they should provide better customer support and follow-up services to ensure that their clients are satisfied with their purchases.Overall, Gamboa Ocasión is a reputable used car dealer with a good reputation, excellent pricing, and commendable innovativeness. However, they need to work on improving the quality of their vehicles and providing better customer support to maintain their high ratings and customer satisfaction.
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