The business is Nissan Gamboa Automoción, an official Nissan dealership in Madrid. The location is easily accessible, with paid street parking available. The business accepts various payment methods, including NFC mobile payments, debit cards, and credit cards.The working hours are from 10:00 to 14:00 and 16:30 to 20:00, Monday to Friday. The business is wheelchair-accessible, with a wheelchair-accessible entrance and car park.The business has received mixed reviews from customers. Some customers have reported excellent service, with praise for the professionalism and friendliness of the staff, particularly Carla and Rubén. These customers have reported feeling well-informed and supported throughout the purchasing process, and have been satisfied with the quality of the vehicles and the after-sales service.However, other customers have reported negative experiences, including poor communication, long waiting times, and a lack of transparency regarding the costs of repairs. One customer reported being overcharged for a routine annual service, and another reported being told that their vehicle had a problem with the humos system, only to find out that it was a false alarm.Overall, the business seems to have a good reputation, but there are some areas for improvement. The staff are generally friendly and professional, but there are some instances of poor communication and a lack of transparency. The business could benefit from clearer pricing and more transparent communication with customers.One notable issue is the consistency of service, with some customers reporting excellent experiences while others have reported negative ones. This may be due to the fact that the business has a large team of staff, and it may be difficult to maintain a consistent level of quality and service across all employees.Despite these issues, the business has a good reputation and is well-regarded by many customers. The staff are generally friendly and professional, and the business offers a range of services, including sales, after-sales service, and repair. With some improvements to communication and transparency, the business could potentially achieve an even higher level of customer satisfaction.