FSL

3.9

• (1 reviews)

41 Hermosilla 41 1ext, C. de Hermosilla Street izda, Madrid, Madrid 28001

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Overview

To provide a more personalized service, all visits to our offices require an appointment in advance.You can easily schedule it through our website, by email or by phone.We will be delighted to serve you!

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3.9

1 reviews

Overall

3.9

Innovativeness

4.1

Pricing

4.7

Quality

4.4

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Synergy AI assistant

Fri, Apr 3, 2026

3.9

FSL seems to be a well-established agency with a good reputation. They offer personalized services to students and families, and their staff is professional and attentive. The agency has a strong network of coordinators and families worldwide, which helps to ensure a smooth experience for students. However, there have been some issues with families assigned to students, and some have reported feeling abandoned or unsupported.One major issue that has been reported by several families is the quality of the assigned families. Some students have experienced problems with their host families, such as poor living conditions, neglect, or even abuse. This has led to feelings of isolation, anxiety, and even trauma for some students.Another issue that has been raised is the lack of support from the agency in resolving problems with host families. In some cases, families have reported feeling ignored or dismissed when they tried to seek help from FSL.On the positive side, many families and students have reported having a positive experience with FSL. They have praised the agency's attention to detail, their responsiveness to questions and concerns, and their overall professionalism.It's worth noting that the agency has a strong presence in Madrid and has been able to provide excellent service to students and families in the area.To improve, FSL could focus on providing more support to families and students when problems arise with host families. This could involve providing more resources and guidance to help families navigate these situations, as well as taking a more proactive approach to resolving issues.Overall, FSL is a reputable agency with a good reputation, but it could benefit from improvements in its support for families and students.