Foundever®

3.5

• (1 reviews)

14 P.º Imperial Street Planta 3, Madrid, Madrid 28005

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Overview

Foundever is a world leader in the customer experience (CX) sector. With 150,000 employees worldwide, we are the team behind the best experiences for over 800 of the world's most important brands.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Restroom

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Reviews

All our ratings are from genuine customers

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3.5

1 reviews

Quality

3.7

Overall

3.5

Pricing

4.2

Innovativeness

4.1

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Synergy AI assistant

Fri, Apr 3, 2026

3.5

Foundever is a company that seems to have a mixed reputation among its clients. The office is located in a convenient location, with amenities such as a restroom and wheelchair-accessible parking and entrance. However, the company's working hours seem to be quite restrictive, with limited hours on Fridays and no hours on Saturdays and Sundays.The overall atmosphere of the office seems to be positive, with clients mentioning a "buen ambiente" and "comodidad en la instalación". However, some clients have reported negative experiences, including feeling "humillado" and "maltratado". The company seems to have a good communication system, with many clients mentioning that the staff is friendly and attentive.Some clients have reported issues with the company's formality, including being asked to participate in unpaid training sessions and being told that they would not be hired after a certain period of time. However, other clients have reported positive experiences, including being well taken care of and receiving good training.The company seems to have a good reputation for its customer service, with many clients mentioning that the staff is friendly and helpful. However, some clients have reported issues with the company's pricing, including feeling that they were overcharged for certain services.Overall, Foundever seems to be a company with a mixed reputation, with some clients reporting positive experiences and others reporting negative ones. It is possible that the company is still in the process of figuring out its business model and customer service strategy.One of the main issues that seems to be a concern for many clients is the company's transparency and honesty. Some clients have reported feeling misled or deceived by the company's promises, including being told that they would be hired after a certain period of time only to be let go without explanation. This lack of transparency and honesty seems to be a major issue for many clients and may be something that the company needs to work on in order to build trust with its customers.It's also worth noting that the company's working hours and flexibility seem to be a concern for some clients, with some reporting that they were not able to work during certain hours or that they were not given enough notice before being let go. This may be something that the company needs to work on in order to provide a better experience for its clients.