Madrid
Forus Caja Mágica
3.47
3.47
Overview
Discover all the Forus gyms, their facilities, the advantages for clients, the schedules and the training classes. Inform yourself online!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Swimming pool
Has a tennis court
Sauna
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Quality
Innovativeness
Overall
Pricing
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This business location seems to have a mix of strengths and weaknesses. The overall experience is mediocre, with a quality score that's lower than average. The pricing is reasonable, but not exceptional. The innovativeness score is also decent, but could be improved. The major issue here is the quality of the facilities and services, which seems to be a major concern for many customers. The maintenance of the equipment, cleanliness, and overall condition of the premises are all areas that need attention. Despite some positive comments about the staff and certain amenities, the negative feedback about the condition of the facilities and services overshadows the positives. The business seems to be understaffed, as mentioned in one review, which could contribute to the maintenance issues and poor cleanliness. The communication with customers, particularly about the maintenance of the facilities, is also a concern. Some customers have reported difficulty in getting issues resolved or even having their complaints heard. Overall, there's room for improvement in terms of quality and maintenance, which would likely enhance the overall experience for customers.
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