Madrid
Finalis Reformas
10.67
10.67
Overview
Finalis is a Spanish company specializing in comprehensive bathroom and kitchen renovations. With over a decade of experience and exceeding 10,000 satisfied customers, we work with the most prestigious and quality suppliers in shower trays, shower screens, taps, sanitary ware, tiles, or furniture. Our clients receive personalized service from the moment we contact them. From a technical commercial advisor who initially visits their home for free, to the project manager who coordinates and is at their disposal. All this is backed by our customer service team. Additionally, Finalis offers instant financing up to 72 months and a 3-year warranty on materials and 6 months on labor once completed
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Finalis is a company that specializes in bathroom and kitchen renovations. They have over a decade of experience and have worked with thousands of customers. The company offers personalized service, including a technical commercial advisor who visits the client's home for free and a project manager who coordinates the project.One of the strengths of Finalis is their pricing. They offer competitive prices and flexible payment options, including instant financing up to 72 months and a 3-year warranty on materials and 6 months on labor.However, the quality of their work can be inconsistent. Some customers have reported issues with their work, including poor craftsmanship, delays, and unprofessional behavior. For example, one customer reported that the company took two weeks to complete a job that was supposed to take a week, and that the final result was not what they expected.In addition, Finalis has been criticized for their sales tactics. Some customers have reported being pressured into accepting high-priced quotes and being misled about the scope of work.Despite these issues, Finalis has a strong online presence and offers a range of services, including online estimates and a 24-hour customer service team.The company's working hours are from Monday to Friday, 9am to 7pm, and they are closed on weekends.Overall, while Finalis has some strengths, their inconsistent quality and questionable sales tactics make them a mixed bag. With some improvements in these areas, they could be a more reliable and trustworthy choice for customers.There is an issue with the company's communication and reliability, as several customers have reported difficulties in getting in touch with the company to resolve issues or get answers to their questions. This has led to frustration and disappointment for some customers.
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