Madrid
Fiat Ascauto
Overview
Fiat Ascauto Móstoles is a dealership with over 40 years of experience, specializing in the sale and maintenance of Fiat, Abarth, Jeep, Opel and Alfa Romeo vehicles.Sales hours: Monday to Friday from 10:00 to 14:00 and from 16:00 to 20:00Workshop hours: Monday to Friday from 7:00 to 18:00It offers comprehensive services in its modern facilities, including a workshop equipped with advanced technology for repairs and maintenance, ensuring the use of original parts. Customers value its personalized and professional attention, highlighting the post-sales service, which includes options such as vehicle rental and car pickup.
Features
NFC mobile payments
Car rental
Transgender safespace
Credit cards
Oil change
Wheelchair accessible parking lot
In-store shopping
Wheelchair accessible entrance
Identifies as women-owned
Repair services
LGBTQ+ friendly
LGBTQ+ friendly
Identifies as women-owned
Debit cards
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Overall
Pricing
Quality
Innovativeness
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The visited location, Fiat Ascauto Móstoles, is a dealership with over 40 years of experience, specializing in the sale and maintenance of various car brands. Despite its good reputation, there have been some issues reported by customers. One customer was unhappy with the price of a service, finding it to be the most expensive compared to other locations. Another customer was left stranded after their vehicle broke down and was unable to get assistance from the dealership, despite having a Fiat Camper Assistance credential.However, many customers have had positive experiences with Fiat Ascauto Móstoles. Some have praised the staff's professionalism, efficiency, and friendly demeanor. One customer was particularly impressed with Jose Luis Olmo's exceptional service, finding him to be very helpful and attentive. The dealership's reputation as a trusted and reliable location is evident, with many customers expressing their satisfaction with the services received.Despite the reported issues, the overall score of 3.8 suggests that Fiat Ascauto Móstoles is still a reputable location, but it has some room for improvement in terms of quality and pricing. The innovativeness score of 4.2 indicates that the dealership is trying to stay ahead of the curve, but there is still room for innovation and improvement.It is worth noting that the dealership's phone number and website link are available, making it easy for customers to get in touch and find more information. The location's features, such as wheelchair-accessible parking and entrance, and in-store shopping options, demonstrate a commitment to accessibility and convenience.One highlighted issue is that the dealership may need to improve its response to customers' concerns, particularly in cases where customers feel abandoned or left without assistance. This could be addressed by providing better communication and follow-up services to ensure that customers feel valued and supported throughout the process.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Travel & Recreation
Car Rental
Automotive & Boat Service
Car Service
Car Sales
Car Parts
Mechanic
Auto broker
Motor vehicle dealer
Van rental agency
Car rental agency
Auto body shop
Auto parts market
Fiat dealer
Concesionario Fiat
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