Madrid
Fabrica de Estufas y Chimeneas Dña. Generosa
20.46
20.46
Overview
We are a company with over 25 years of experience in the heating sector; we work with our own brand and with the best brands in the sector.Our main focus is quality and customer satisfaction, so you can find the best stoves (for canalization or not), boilers, hydro-stoves, fireplaces, insertable, stoves with kitchen and oven; all of them are made of pellets or wood.We have barbecues of different sizes and qualities.We have the largest offer and store in all of Spain and we make studies tailored to the customer.
Features
NFC mobile payments
Wheelchair-accessible car park
Wi-Fi
Credit cards
In-store shopping
Free parking lot
Repair services
Quick visit
LGBTQ+ friendly
Free of charge street parking
Assembly service
Free multi-storey car park
LGBTQ+ friendly
Same-day delivery
Wheelchair-accessible entrance
Transgender safe space
Debit cards
In-store pick-up
Delivery
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Pricing
Quality
Innovativeness
Overall
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The store has a wide range of products, including stoves, boilers, fireplaces, and barbecues. They offer a variety of options to suit different needs and budgets. The store is well-stocked and has a large selection of products, making it a one-stop shop for heating and home improvement needs.The quality of the products is generally good, with many customers praising the professionalism and knowledge of the sales staff, particularly José Manuel. However, some customers have reported issues with the quality of certain products, such as a customer who had to return a defective boiler.The prices at the store are competitive, with many customers praising the value for money. The store also offers various payment options, including NFC mobile payments, debit cards, and credit cards.The store has a strong focus on innovation, with a wide range of products and services that cater to different needs and preferences. They also have a team of experts who can provide advice and guidance to customers.The store has a wheelchair-accessible entrance and car park, making it accessible to customers with mobility issues. The staff are also LGBTQ+ friendly and transgender safe space, creating a welcoming and inclusive environment.Some customers have praised the store's free parking lot, while others have noted that the store can be busy, especially during peak periods.One of the main issues with the store is the inconsistent quality of the products. While some customers have reported issues with the quality of certain products, others have praised the store's commitment to quality and customer satisfaction.Some customers have also reported issues with the store's communication, with one customer complaining that they were left on hold for an extended period of time before being transferred to a different department.Overall, the store has a lot to offer, including a wide range of products, competitive prices, and a knowledgeable and helpful staff. However, there are some areas for improvement, including the inconsistent quality of the products and the store's communication.
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Hours
Closed
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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