Madrid
Esteban Rivas - Madrid
8.39
8.39
Overview
At Esteban Rivas, we have the most extensive and modern fleet of coaches, with all capacities and categories, and with service coverage throughout Spain.In addition to our main service of Coach and Bus Rental with Driver, at Esteban Rivas we seek to satisfy Mobility and Storage needs with our services: Car and Minivan Rental with Chauffeur, Van Rental, Storage Room and Furniture Storage Rental, Moving and Port Services and Motor Vehicle Parking in Getafe and Fuenlabrada.Don't leave your comfort zone, we do it for you, contact us to benefit from our mobility and storage solutions.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
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Pricing
Innovativeness
Overall
Quality
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This location offers a variety of services, including home and daily services, storage, car rentals, and travel services. The location is modern and well-equipped, with a large fleet of buses and coaches. The staff is professional and experienced, with a good reputation for providing excellent customer service.However, some customers have experienced issues with the service, including delays and communication problems. In one case, a customer reported that a bus driver was rude and unprofessional, while in another case, a customer experienced a delay due to a traffic accident.Despite these issues, the location has received many positive reviews from customers, who have praised the quality of the service and the friendliness of the staff. The location has also been recognized for its innovation and commitment to customer satisfaction.Overall, this location is a good option for customers looking for a reliable and convenient transportation service. However, potential customers should be aware of the potential issues with delays and communication problems.In terms of features, the location offers a range of amenities, including restrooms and wheelchair-accessible parking. The location also accepts various payment methods, including NFC mobile payments and credit cards.One area for improvement is the communication between the staff and customers. In some cases, customers have reported experiencing difficulties in getting in touch with the staff or resolving issues with their service. Additionally, the location could benefit from implementing more efficient systems for tracking and managing customer feedback.Overall, this location has a lot to offer customers, but it also has some areas for improvement. With some adjustments to its communication systems and customer service, this location could become an even more reliable and convenient option for customers.
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