Madrid
Estanco y Loterías Higueras
2.38
2.38
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible restroom
Wheelchair accessible seating
LGBTQ+ friendly
LGBTQ+ friendly
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Overall
Quality
Pricing
Innovativeness
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This location offers a range of services, including selling tobacco products, lottery tickets, and accepting various payment methods. The staff is generally friendly and welcoming, with some customers praising their excellent service. However, there have been issues with inconsistent business hours, with some customers finding the store closed unexpectedly or operating on different schedules than advertised. The store has also had problems with package delivery and return, with some customers reporting long wait times or difficulties in getting refunds. On the other hand, the store has received praise for its convenient location and wide operating hours. Despite some issues, the overall quality of the services provided is decent, but there is room for improvement. The prices are very competitive, and the store's innovative approach to accepting NFC mobile payments is a plus. The location is wheelchair accessible, and the staff is LGBTQ+ friendly. However, the store's management needs to work on addressing the issues with business hours and customer service to improve the overall customer experience.
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