Madrid
Escarpa Reparaciones
14.08
14.08
Overview
Home damage and renovations
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Overall
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After looking at the information, it can be said that the business location on Cabo de Tortosa Street is not reliable. There were cases where customers were not informed about the status of their requests, and they had to call the company multiple times to get an update. In some cases, the workers didn't show up at the agreed time, and the customers had to waste their day waiting. It's not the kind of experience that you would want to have, especially when dealing with home damage and renovations, where every hour counts. The company's communication with clients seems to be a major issue. Some customers mentioned that they were told that the company would contact them to schedule a visit, but they never received a call. This lack of communication led to frustration and wasted time. On the other hand, there were some positive reviews where the customers were satisfied with the work done by the company. However, these positive reviews are not enough to outweigh the negative experiences of many other customers. The company's website and phone number are available, which is a good sign. However, the company's reliability and communication skills are major concerns. It's not clear if the company is making an effort to resolve the issues raised by customers, or if they are just ignoring them. Overall, the company seems to have a lot of room for improvement when it comes to communication and reliability.
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