This business location has a solid overall reputation, with a 4.0 rating. The quality of their products and services is a mixed bag, with some customers praising their expertise in automation solutions for doors and garage shutters, while others have had issues with the reliability and protection of their equipment.The pricing of their services seems to be competitive, with many customers mentioning that they offer good value for money. However, this is not always the case, as some customers have reported having to pay extra for repairs or replacements.In terms of innovativeness, the business seems to be staying up-to-date with the latest technologies, but they could do more to differentiate themselves from their competitors.One major issue that has been consistently reported by customers is the poor customer service and lack of attention to problems with their products. Many customers have had to deal with frustrating experiences, including difficulty in getting hold of a technician, poor communication, and a general sense of disinterest from the business.Another issue that has been reported is the quality of some of their products, with customers complaining about the reliability and protection of their equipment. Some customers have had to deal with multiple issues with their products, including problems with the motors and electronic components.Overall, while this business has its strengths, it needs to work on improving its customer service and product quality to build a more positive reputation and to stay ahead of its competitors.