This Equifax location in Madrid seems to have some mixed reviews from customers. The overall rating is average, but there are some issues with the quality of service. Many customers have reported difficulties in getting help, either by phone or through the website, and some have even experienced billing problems and denial of service after trying to cancel their contracts. Some customers have also expressed frustration with the complexity of the website and the lack of clear information. It's worth noting that several customers have praised the initial service and customer support they received. On the other hand, the location seems to be easily accessible for people with mobility issues, with a wheelchair-accessible parking lot and entrance. However, one issue stands out: the billing and contracting process seems to be confusing and prone to errors. Some customers have been forced to pay extra fees or have been locked into contracts without their knowledge or consent. This suggests that the company needs to work on improving its customer service and contract clarity. In general, it seems that customers have mixed expectations from this Equifax location, ranging from good to bad experiences. The company could benefit from improving its customer support and transparency to ensure a better experience for all customers.