Beats Fitness in Móstoles is a decent gym with good equipment and modern facilities. However, the recent renovation and changes in the gym have not been well received by some members. The issues include lack of water fountains, poor management of class reservations, and loss of experienced trainers. Some members have reported feeling deceived by the gym's advertising and have expressed frustration with the poor communication from management. On the other hand, some members have been pleased with the new facilities and the ludoteca for children. The gym's policy of charging full membership fees even when some facilities are closed has also been a point of contention. Overall, the gym has potential but needs to improve its customer service and communication.There are several issues with the gym. One of the main concerns is the loss of experienced trainers, which has led to a decrease in the quality of classes. Additionally, the gym's management has been criticized for its poor communication and lack of transparency. Some members have reported being deceived by the gym's advertising and have expressed frustration with the gym's policies. The gym's policy of charging full membership fees even when some facilities are closed has also been a point of contention. The gym's facilities are modern and well-maintained, but the lack of water fountains in the locker rooms is a notable issue. The gym's ludoteca for children is a nice touch, but it needs more staff to handle the number of children. Some members have been pleased with the new facilities, but overall, the gym has not met their expectations. The gym needs to improve its customer service and communication to resolve these issues and keep its members satisfied.