The overall experience at this gym and wellness center is mediocre. The quality of the facilities and services is inconsistent, with some areas being well-maintained and others being neglected. The pricing is relatively high, but the value for money is not satisfactory. The center shows some innovation in its services, but it falls short in many areas.Several issues have been reported by users, including dirty facilities, broken equipment, and a lack of maintenance. The air conditioning has been a major problem, with many users experiencing heatstroke during the summer months. The parking lot has also been criticized for its small size and poor condition.While there are some positive comments about the staff, particularly the instructors for the kids' activities, the overall service is often described as unhelpful and uncaring. The center has been criticized for its lack of attention to detail and its failure to address user concerns.Some users have expressed disappointment with the cleanliness of the facilities, particularly the pool area, where there have been reports of mold and mildew. The center's response to these concerns has been slow, and some users have felt that their complaints have been ignored.Overall, while there are some positives to be found, the majority of users' experiences have been negative. The center's inability to provide a consistent and high-quality service has led to a decline in user satisfaction.