ENDESA - Sede Corporativa

2.3

• (1 reviews)

60 C. de la Ribera del Loira Street, Madrid, Madrid 28042

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Overview

Endesa is the leading company in the Spanish electric sector. Its main business is the generation, distribution, and sale of electricity. It is also a significant operator in the natural gas sector and develops other energy-related services.Endesa is committed to a more sustainable energy culture and works to lead the technological transformation in which the sector is immersed.The Enel Group, which holds 70.1% of Endesa, is a multinational company in the energy sector and a leading integrated operator in the global electricity and gas markets focused on the European and Latin American markets.Endesa has almost 10,000 employees and provides its services to over 11 million customers.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Restroom

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Reviews

All our ratings are from genuine customers

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2.3

1 reviews

Pricing

2.5

Overall

2.3

Quality

1.8

Innovativeness

2.1

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Synergy AI assistant

Fri, Apr 3, 2026

2.3

The reviewed location is a commercial hub with various services, but the general impression is of poor quality and high prices. The address is Building 60, C. de la Ribera del Loira Street, Madrid City, and the company Endesa is the leading player in the Spanish electric sector, providing services to over 11 million customers. However, several clients have reported issues with their services, including late or incorrect billing, aggressive sales tactics, and poor customer service.Many clients have experienced problems with their services, such as incorrect billing, late payment, and difficulties in canceling contracts. Some have even reported being overcharged by up to 1000 euros due to errors in their billing. Additionally, clients have expressed frustration with the company's online platforms, which are often slow or unresponsive.The company's customer service has been described as unhelpful and unprofessional, with clients being met with resistance and dismissal when trying to resolve their issues. Some clients have reported being contacted by Endesa's customer service representatives after they had already canceled their services, demanding payment for outstanding balances.In contrast, a few clients have reported positive experiences with the company's customer service, but these are the exception rather than the rule. The company's innovative services and amenities, such as wheelchair-accessible parking and entrances, are not enough to make up for the numerous issues reported by clients.Overall, the experience of clients at this location has been poor, with many reporting issues with the quality of service, pricing, and customer service. The company's reputation is marred by complaints of overcharging, aggressive sales tactics, and unhelpful customer service.